48 appointments in 3 months for IQVIA, world leader in clinical research and healthcare data

Objectives

  • Qualify the communication needs of target laboratories.
  • Provide IQVIA sales reps with qualified appointments and follow-up on inactive customers.
  • Adapt the prospecting approach to promote two offers aimed at two specific targets.
  • Background

    ReCom carried out a multi-channel prospecting campaign (without LinkedIn) for IQVIA, a company specializing in medical devices and pharmaceutical products. The objective was to contact 500 French laboratories to promote IQVIA's communication and marketing services and provide sales representatives with qualified appointments.

    Sector of activity

    Health sector

    Target

    Marketing managers and product managers at pharmaceutical companies.

    Type of campaign

    Multichannel without LinkedIn 3 days/week

    What we have implemented

    → 2 dedicated business developers trained for each offer.

    → Use of a targeted medical database to contact the right people.

    → Prioritize telephone prospecting according to weak signs (open mail, click, consult documentation)

    → Qualification of company operations and possible need.

    → Use of IQVIA's Sales Automation tool to send email loops and documentation leaflets following positive calls.

    → Weekly meetings with the customer to monitor actions and analyze results.

    → Restitution of the qualified file to facilitate IQVIA teams' sales follow-up.

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    Results Achieved
    on the
    3
    first months of prospecting

    72

    48

    149

    Positive contacts
    Qualified appointments
    Arguments contacts
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